WHAT IS THE WARRANTY?
Watches and timepieces are warranted against manufacturer defects to the movement for a period of 2-years from date of purchase. Warranty does not include the battery or customer abuse. Please return any defective product to the address below with a copy of the sales receipt. The product will be replaced with the same item or similar if not available.
1199 Lynn Valley Road
P.O. Box 16065 Lynn Valley
North Vancouver, BC. V7J 3S9
HOW TO I CHANGE THE BATTERY?
The replacement battery type is any or equivalent to these:
LR626, AG4, 377 or 177.
The battery is readily available at NurseWatches.com, Dollar Stores, Drug Stores or Walmart.
Alkaline type will last up to a year and silver oxide type will last 1-2 years but are more expensive.
To access the battery you need to carefully pry off the back cover with a sharp edge (eg. paring knife).
There is a small lip to pry under if you look carefully (I need reading glasses for this).
After the battery has been changed, pop the back cover back on in its original orientation - there is a cutout that goes over the stem.
I AM UNHAPPY WITH THE PRODUCT, WHAT CAN I DO?
Your satisfaction is important to us. If you are unsatisfied with your purchase you may return it for immediate exchange or credit within 30 days of purchase. Please obtain prior authorization for all returns with Customer Service at firstname.lastname@example.org.
Returns may be subject to a 10% restocking fee. Customer is responsible for any shipping charges to return or exchange any items to nursewatches.com.
MY WATCH ISN'T WORKING, WHAT DO I DO?